Frequently Asked Questions
Find answers to common questions about our Agafay Desert experiences, booking process, transportation, and what to expect during your adventure with Agafay Oasis.
Common Questions
Find clear answers to the most common questions about our Agafay Desert tours, bookings, and experiences — everything you need to plan your perfect adventure.
General Information
1.Where is Agafay Oasis located exactly?
Agafay Oasis is about 30 minutes southwest of Marrakech, in the heart of the beautiful Agafay Desert — a stone desert with stunning views of the Atlas Mountains.
2. Is Agafay a real desert?
Yes! While it’s not a sand desert like the Sahara, Agafay is a rocky desert offering breathtaking landscapes, golden dunes, and the same peaceful atmosphere.
3. Do you operate year-round?
Yes, we are open all year, including weekends and public holidays.
4. What languages do your guides speak?
Our guides speak English, French, Arabic, and sometimes Spanish — ensuring smooth communication with all guests.
Activities & Safety
1.Are the activities suitable for all ages?
Yes, most activities are family-friendly. Children over six can go on camel rides, and those over 12 can go on quad or buggy rides with parental supervision. Safety gear and professional guides are provided for all experiences.
2. Are your tours insured?
Yes, all our tours and guests are covered by professional liability insurance.
3. Are the vehicles regularly checked?
All quads, buggies, and transfer vehicles are inspected regularly to meet safety standards.
4. What should I do in case of an emergency?
Our guides are trained in first aid and emergency response. We also have contacts with nearby medical centres if needed.
Weather & Schedule
1.What happens if it rains?
If weather conditions make it unsafe, we will offer a new date or a full refund.
2. What is the best time to visit the Agafay Desert?
You can visit any time of year, but September to May offers the most pleasant weather.
3. Are evening activities available?
Yes, depending on your booking, we also offer sunset rides, dinners, and night experiences.
4. How hot does it get in summer?
Temperatures can reach 38–42°C (100–107°F) during July and August, but we adjust activity times to early morning or late afternoon for comfort.
5. Do activities run during Ramadan or holidays?
Yes, we operate daily, including during Ramadan, with flexible schedules and respect for local traditions.
Contact & Assistance
1.How can I reach Agafay Oasis?
You can contact us anytime via WhatsApp (+212 6 66 41 22 41) or info@agafayoasis.
2. Where can I find more details about your tours?
Visit our Excursions, Activities, or Packages pages for complete details and photos.
3. Can I make a last-minute booking?
Yes, last-minute bookings are accepted when availability allows. We recommend messaging us directly on WhatsApp for a quick confirmation.
4. Do you offer private tours or events?
We organise private tours, birthdays, proposals, and group experiences upon request.
5. Do you work with travel agencies or hotels?
We collaborate with local hotels, riads, and international travel agencies. If you’re an agency, feel free to contact us for partnerships.
6. Is your location easy to find?
Agafay Oasis is only 30–40 minutes from the Marrakech city centre, and we share our GPS location after booking.
Meals & Experiences
1.Do you offer vegetarian or vegan meal options?
We can provide vegetarian, vegan, or special meals upon request. Please inform us in advance.
2. What type of food do you serve?
We offer a traditional Moroccan menu including tagines, salads, couscous, mint tea, and local desserts.
Private & Group Experiences
1.Can I book a private tour?
Yes, we offer private experiences for couples, families, or groups. Just mention your preference when booking.
2. Do you organise group events or parties?
Absolutely! We can host birthdays, team-building activities, proposals, or special celebrations in the desert.
3. Can we customise our itinerary?
Our team can personalise your tour — from timing and routes to meals and activities.
4. How many people can you accommodate?
We can host small private tours or large groups of up to 50+ participants with full coordination and safety.
Duration & Timing
1.What time do tours usually start?
Morning tours usually start around 9:00 a.m., while sunset tours start around 4:00 p.m., depending on the season.
2. How long does a typical tour last?
Most tours last between 2 and 5 hours, including transportation and breaks.
3. Do you offer half-day or full-day packages?
Yes! You can choose short adventures or full-day experiences that include meals, activities, and relaxation time.
Preparation & Essentials
1.What should I bring for the desert trip?
We recommend comfortable clothes, closed shoes, sunglasses, sunscreen, and a camera. During cooler months, bring a light jacket.
2. Do you provide bottled water?
Yes, bottled water is provided during all tours and activities.
3. Is there a restroom at the camp or starting point?
Yes, clean restrooms are available at our base camp.
4. Can I bring my camera or drone?
Yes! Cameras are welcome. Due to Moroccan aviation rules, drones may require prior permission — please ask us in advance.
Special Requests & Services
1.Can you help plan a surprise or special occasion?
Yes! We love organising surprises — from birthday dinners to desert proposals with candles and private setups.
2. Do you offer photography or drone video packages?
Professional photo and video sessions are available for an extra fee upon request.
3. Can we request a specific guide or driver?
Of course! If you’ve had a great experience, let us know, and we’ll do our best to assign the same guide.
Still Have Questions?
Our team is here to help! Contact us for personalised assistance with your Agafay Desert adventure.